Interactive agency + Marketing agency = Two Colours

Implementing AI Chatbots for websites - intelligent customer service

Automate your first line of contact and respond faster than your competitors.
Chatbot AI on the website is a very useful solution that not only answers questions, but actively supports sales and collects leads. We implement chatbots that learn your business and realistically ease the burden on your team.

Why implement an AI chatbot for a website?

Chatbot AI on the website is a concrete improvement in the areas of customer service, sales and lead generation. It works 24/7, doesn't get confused, doesn't need a break and responds immediately to users' needs. Implementing an AI chatbot on a website is simply a smarter way to communicate. One that is fast, scalable and tailored to the realities of your business.

Availability 24/7, no waiting

Your AI chatbot on the website works non-stop - providing answers and directing customers onward, even when your team is asleep.

Serving more customers

Implementing an AI chatbot on a website is a way to automate routine inquiries and ease the burden on the customer service team.

Better user experience

Instead of searching for information in bookmarks, the customer talks to an intelligent AI assistant and gets an answer right here and now.

One tool, many uses

The AI chatbot on the website can use your knowledge base and collect data from users. When someone asks for a quotation - it will bridle him, send a summary to an email and notify the merchant.

Faster acquisition of leads

The AI chatbot can ask for contact information, inquire about needs, and automatically transmit them to the CRM. All this without any human involvement.

Fewer errors, more data

A well-implemented chatbot for a website not only responds, but also collects information, analyzes it and records it in a structured way.

Who stands to gain the most from implementing an AI chatbot on their site?

Chatbot AI on a website works well where customer service, sales or inquiry acquisition are repetitive and time-consuming. It works best in e-commerce, service and B2B companies. The implementation of AI chatbots is primarily a support where time and quick response count.

What AI chatbots are we implementing?

AI chatbots vary in function and application, and we can help you select the one that realistically solves your company's problems. One chatbot can also combine many of these functions simultaneously, acting as a multi-tasking AI intelligent assistant.

  1. FAQ-bot for the most common questions

  2. Sales chatbot with recommendation function

  3. Leadbot for contact acquisition

  4. Intelligent AI assistant for customer service

  5. Recruitment assistant with preselection of candidates

  6. Chatbot integrated with knowledge base and CRM


What does the implementation of an AI chatbot from Two Colours look like?

  • Stage 1

    Getting to know your business and analyzing your needs

    We start with a conversation. We want to understand how your business works, what your goals are and what your team faces in their daily communication with customers. This allows us to design a smart chatbot for the website that is truly useful.

  • Stage 2

    UX design and conversation scenarios

    We prepare a prompt and equip the chatbot with specific knowledge sources and functions. This allows the AI chatbot on the website to provide accurate answers and connect with external systems, such as CRM or offer database.

  • Stage 3

    AI configuration and knowledge base integration

    We train the chatbot and feed it with the information you need. We integrate it with your CRM, offer or Q&A database. As a result, the AI chatbot on the website provides specific and relevant answers.

  • Stage 4

    Testing and optimizing performance

    Before implementation, we test how the AI chatbot performs in real-life situations. We improve conversations, correct errors and adjust its responses to users' expectations.

  • Stage 5

    Installation and launch of chatbot on the website

    We implement a ready-made component for your website. Chatbot for the website is immediately available to your customers.

  • Stage 6

    Post-implementation support and development

    You can take advantage of our technical support. We help you develop features, update your knowledge base, and adapt the bot to your changing business needs.



Why should you trust us to implement Chatbot AI on your website?

Enormous opportunities We tailor technologies and features to your brand's unique needs, offering almost unlimited customization options.

Proven solutions We introduce innovative, but at the same time proven and safe methods that guarantee high quality and efficiency of the site.

Many specialists Our multidisciplinary team of experts provides the comprehensive knowledge and skills necessary to implement even the most complex projects.

They trusted us

20+ Specialists
Advanced solutions for your brand

Our team consists of many experts in digital marketing and website development. We work to accelerate the growth of your business online.

400+ Campaigns
Effective advertising campaigns

We have implemented more than 400 successful marketing campaigns, using tools such as Google Ads, Facebook Ads, and SEO. You can be sure we know what we're doing.

300+ Pages
Websites that convert

We have created more than 300 dedicated websites, e-commerce stores and landing pages that not only attract attention, but also effectively convert visitors into customers. 

We are grateful for the trust placed in us by our clients with whom we have had the pleasure of working. Each project is a valuable experience for us, which allows us to constantly develop. An individual approach to each implementation is our priority, and the variety of companies we have worked with has taught us flexibility and the ability to adapt to the unique requirements of each brand.

Customer reviews

  • Robert Samaruk - Gaminate
    Gaminate
    Gaminate co-owners
    Recommended as owners of the Gaminate brand - Piotr Tytyk  

    A very reliable agency. We just implemented our new website - we are very pleased with the professional approach and commitment. - Robert Samaruk
  • Karol Chojnacki
    Co-founder of Expertia.com.pl
    One of the best contractors we work with. Knowledgeable team, great and fast contact. I recommend without a second thought 🙂
  • Adam Przemyk
    Co-owner of the Entrepreneurship Club
    I am delighted with the cooperation with Two Colours Agency. Always the highest quality of services provided, full professionalism, super customer service. The owners develop the agency with great passion. I recommend to everyone! 🙂

Let's talk and establish action plan!

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Frequently asked questions

Do you have any doubts? Below you will find answers to the most frequently asked questions about our offer and cooperation opportunities.

How is an AI chatbot different from a regular chatbot?

AI chatbot uses artificial intelligence to analyze the context and intent of a conversation. As a result, it is able to conduct more natural dialogue, recognize nuances in questions and learn from previous conversations. A regular chatbot operates based on rigidly programmed rules.

What data do I need to prepare before implementing an AI chatbot?

To get started, all you need is access to your site and a basic knowledge of what information you most often provide to customers. If you already have an FAQ, a knowledge base, an offer - that's great! We'll take care of the rest.

Does the AI chatbot understand the Polish language?

Yes, the AI chatbot responds in the language in which it is asked. It handles Polish perfectly: it understands syntax, context and can carry on a natural conversation without generic overtones.

What are the most common uses of AI chatbots?

Most commonly, AI chatbots are used for: 24/7 customer service, generating leads, answering FAQs, qualifying inquiries, and supporting sales and informing about offers.

Can the AI chatbot be linked to a knowledge base or company documentation?

Yes, we can implement an AI chatbot on your website that searches your documents, FAQs, regulations or offers and provides answers based on that. This is ideal for companies with a lot of information.
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